You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (2 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We offer free shipping on any order over £75.00 (Mainland UK)
We are able to deliver your Goods to any address within the UK mainland including the Highlands of Scotland and Northern Ireland. Highlands of Scotland and Northern Ireland are subject to a £15.00 delivery charge no matter of order value. Normal delivery time will be 2-5 days as we've found that many orders will be for a larger number of handles than we keep in stock.
Please note that on delivery our carriers need to obtain a signature from you. If a signature is required, our carriers will not be able to deliver your Goods.
All prices are in GBP